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Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (701)228-3075.
1. What are the Hospital hours?
Our hospital is open Monday - Friday from 8:00am to 5:00pm. We are closed on Saturdays and Sundays. Emergency services are available outside of our regular business hours. You can receive instructions outside our normal business hours for emergency services by calling our business line at (701) 228-3075.
2. Do I need to have an appointment?
Yes, patients are seen by appointment only.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, American Express & Care Credit.
4. Can I make payments?
Payment is required at the time of service. Clients needing payment plans must apply to the third party payment entity, Care Credit.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be performed any time after 3 months of age but we are recommeding sexual altering between 6 and 12 months of age in most cases. Current vaccinations are required at the time of surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed 10-14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of testicular cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
No, we do not offer boarding but can refer you to some boarding facilities in the area.
10. Do you groom pets?
We offer grooming in a limited capacity. We will groom cats and dogs that require sedation to be groomed. We are able to perform full body clips on dogs and lion cuts for cats. We do not offer a professional, cosmetic grooming service. We can refer you to professional groomers in the area if your pet is well behaved for grooming and needs routine maintenance.